After setting up hardware or software RAID, it’s crucial to download the dedicated drivers for proper functionality. Without them, the OS won’t recognize your storage drives in the array.
In order to install the RAID driver, first navigate to Intel or AMD’s support page. Find SATA/NVMe driver that’s compatible with your chipset, operating system, RAID level, and processor generation. Download and copy this into your thumb drive. Finally, load the dedicated driver in the Windows Setup wizard or directly execute the setup file.
Here’s a detailed guide to download and install RAID drivers on both Intel and AMD motherboards.
Identifying RAID Drivers
Before proceeding, you need to know the appropriate RAID drivers required for your platform. Here are the key points to consider:
- The RAID drivers are CPU-specific. You can find the relevant
.inf
files on both Intel and AMD’s support pages. - While you’re at it, ensure to install the drivers corresponding to your chipset, processor’s generation, and operating system. Similar ones specified for different chipsets might not work.
- Also, the drivers you’re seeking to download need to support the RAID level you have configured.
- No matter the type of RAID (SATA or NVMe), manufacturers bundle the relevant drivers in a single package. Therefore, the same drivers should be applicable for both.
- If you created a RAID set using Intel or AMD’s Windows Desktop application, the required drivers should be automatically installed. In that case, there’s no need to hassle about downloading additional drivers.
- Lastly, the drivers for hardware controllers and software/Fake RAID also vary.
Installing RAID Drivers on AMD Motherboards
RAIDXpert2 is the latest technology from AMD that lets you arrange your compatible storage drives in a RAID array. After setting this up from your BIOS utility, you require manual installation of the drivers, whether it’s during OS installation or for a non-bootable RAID drive.
Download Appropriate Drivers
The first step involves downloading the dedicated driver from the official AMD support page. As mentioned earlier, you should keep in mind the supported chipset and processor:
- Start by navigating to the official AMD Drivers and Support webpage.
- Under ‘Select your product from the list’, choose Chipsets.
- Move to the right and select the socket. This should further come up with another selection box.
- Now, select the chipset and hit the Submit button.
- Next, expand the Windows version and a list of drivers should be listed.
- Look for AMD RAID Driver (SATA, NVMe RAID).
- Expand Driver Details and check whether it supports your processor, chipset, and RAID level to be super sure.
- Once confirmed, hit the Download button.
Note: For non-bootable OS drives, download AMD RAID Installer (SATA, NVMe RAID) and run the setup file. Proceed with the on-screen instructions and this should install the relevant drivers for your RAID set.
Copy Drivers to USB Drive
Once the download is complete, navigate to the destination folder and unzip it. When you move into the OS directory (further inside the architecture sub-directory), you’ll find three folders–NVMe_CC, NVMe_DID, and RAID_SATA.
Depending on your RAID set (NVMe or SATA), send the respective folder to a USB flash drive. While RAID_SATA is self-explanatory, the NVMe_CC and NVMe_DID depend on the Ryzen processor. The below list should help you select the appropriate folder:
Ryzen Processors | NVMe Folder Selection |
1000 series | NVMe_CC |
2000 series | NVMe_CC |
2000 series with Radeon Graphics | NVMe_CC |
3000 series | NVMe_CC |
3000 series with Radeon Graphics | NVMe_DID |
4000 series with Radeon Graphics | NVMe_DID |
5000 series | NVMe_CC |
5000 series with Radeon Graphics | NVMe_DID |
1st Gen Threadripper | NVMe_CC |
2nd Gen Threadripper | NVMe_DID |
3rd Gen Threadripper | NVMe_DID |
A Series (7th Gen) | NVMe_CC |
Load Drivers During Windows Installation
After creating a SATA or NVMe RAID set, you may exit BIOS mode from your ASUS PC. Insert the bootable flash drive and proceed to install Windows. However, you’re likely not going to get any configured drives during the process due to missing drivers:
- In the ‘Where do you want to install Windows?’ section, click on the Load driver option.
- Then, hit the Browse button and look for the folder that you had copied earlier.
- Load each of these files in succession–rcbottom, rccfg, and rcraid. For each, load the first driver on the screen.
- If that didn’t help, try the second driver.
- Repeat the process (if required) until your RAID disk shows up on the initial drive installation window.
- By default, the ‘Hide drivers that aren’t compatible with this computer’s hardware’ option is checked. In case you didn’t see any driver listed, uncheck this and try again.
- Once you have loaded the drivers, move ahead and complete your Windows installation process.
Installing RAID Drivers on Intel Motherboards
Once you have created a RAID 0, RAID 1, RAID 5, or RAID 10 configuration using the Intel Rapid Storage Technology, the next step is to install the drivers. The process is similar to AMD with slight variations.
You might have noticed that Intel provides just a tad of options on its website, making it difficult to find the relevant drivers. But with my step-by-step guide below, you should be able to do it without any hassle.
Download Appropriate Drivers
While you can navigate to the official Intel support page to search for the Intel RST drivers, this isn’t as straightforward as you might think. Instead, follow my instructions below to find the appropriate drivers for your RAID set:
- Go to the official Support for Intel Rapid Storage Technology (Intel RST) page.
- Select Drivers & Software.
- Now, look for User Interface and Driver and click on View Details.
- Get to the Detailed Description section and check whether it supports the configured RAID level, your OS, and processor generation.
- From the Available Downloads section, press the Download
SetupRST.exe
button.
Copy Drivers to USB Drive
I like to prepare the drivers before configuring a RAID array. But if you have already started the Windows installation process, use another working computer to download the related drivers and copy them into your flash drive.
For non-bootable RAID arrays, directly open the .exe
file and proceed with the on-screen instruction. However, to load the drivers during Windows OS installation, you can’t extract the .exe
file directly. Instead, follow the below steps:
- First, navigate to the destination folder where the file got downloaded.
- Right-click anywhere on the empty space and pick Open in Terminal. This should launch Windows Powershell.
- Here, paste the following cmdlet and hit Enter. Change SetupRST_extracted if its file name is different.
./SetupRST.exe -v EXTRACTDRIVERS=SetupRST_extracted
- Hit Yes once the User Account Control prompt pops up.
- All the content inside the
SetupRST.exe
file now gets extracted into a new folder. Send this to your USB flash drive.
Load Drivers During Windows Installation
Then, you can proceed with the Windows installation (don’t forget to insert the USB drive with the prepared RAID drivers). I am pretty sure you’re not going to find your drive in the ‘Where do you want to install Windows?’ screen unless loading the relevant driver:
- Hit the Load driver option in the drive selection window.
- Next, click the Browse button in the Load driver prompt.
- Navigate to the driver folder and start by loading the
iaStorAC.inf
file. - A list of drivers might be shown. Start by selecting the first one and proceeding with the others (if the former didn’t work).
- In case that didn’t help, try loading the
iaStorSW.inf
andiaStorExt.inf
in a similar fashion. - Also, try with the ‘Hide drivers that aren’t compatible with this computer’s hardware’ option unchecked. While this isn’t a recommended option, it can sometimes do the trick.
- Pick the unallocated space (noting the total storage of your RAID setup) and complete the Windows installation.
Troubleshooting RAID Drivers
Did the RAID drivers not load or you met with some form of error message during the Windows installation process? We’ve been there too.
Our team failed to load the Intel RST drivers when we created RAID arrays on some of our ASUS and Gigabyte motherboards. But the issue didn’t arouse with most of the ASRock models. Here are some troubleshooting tips that should solve some command issues with RAID drivers:
Download From Motherboard’s Support Page
Once our team couldn’t bypass the ‘We couldn’t find any drives’ page even after loading the RAID drivers that we got from Intel. Later, we downloaded from the PRIME B660-K D4 motherboard’s support section and this one worked for us.
Your motherboard manufacturer has a list of all the drivers corresponding to each model. Navigate to their official support page and download the relevant RAID drivers:
- Get to the Downloads or Drivers & Utilities section.
- Select the appropriate OS.
- Look for SATA/RAID driver or floppy image (the option varies for every manufacturer) and download it.
- Extract the zipped folder and copy it to your USB flash drive.
- Load the relevant drivers in the Windows Setup screen, as demonstrated earlier.
Update Drivers on Device Manager
Sometimes, during the non-OS RAID configuration, the respective drivers might not be recognized on the Device Manager or a yellow exclamation mark might appear. In such cases, go through the following steps to update it:
- Press Windows + X and choose Device Manager from the list.
- Look for your RAID driver under Storage Controllers, Other Devices, or Disk Drives section.
- Right-click and pick Update driver.
- Pick Browse my computers for drive.
- Next, press the Browse button, navigate to the downloaded folder, and select the relevant driver.
- Wait for the update to complete and your problem should be solved.
Other Fixes
If you’re yet experiencing issues with the RAID driver installation/update, here are other things you might want to try:
- Recheck whether the downloaded drivers are compatible with the chipsets, processor generation, and configured RAID level.
- Get to your BIOS and ensure the drives are configured to RAID. Also, note that CSM is disabled.
- If you have the motherboard’s DVD, you should find the dedicated drivers here. Copy them to a USB drive and load them as prescribed above.
- In case you’re getting the INACCESSIBLE_BOOT_DEVICE BSOD error (when creating a non-bootable array with SATA drives and you have OS installed on an NVMe drive), ensure you disable the RAID mode for NVMe.